This time, I didn’t bother installing anything before testing. So I bought a new momentus xt from seagate, installed operating system, and surprise surprise, same problem. Tech support called me and said they cant reproduce the problem, but they did find that the 3rd party hard drive was failing, and that would cause problems just like the ones I was having, and it would cost me 995.00 to fix it. I sent the MBP into some place called the depot. I cant spend the hours to set everything up because its not fixed yet. These hangs are driving me out of my mind. The genius desk dude could not explain why that has never happened on my mbp 13 intel duo, or any other computer I have ever owned. Normally when I select the applications, and then utilities, I get an instant utilities window. One of the times, he clicked the utilities folder and the window just closed, and he said “oh, did I do that right, maybe I should adjust my click” and of course, then it worked as it was supposed to… then he said it was normal and unless I can duplicate hangs in other areas in front of him, then there is nothing they are going to do. Even though we were able to duplicate the hang with the applications folder about 4 times. ? what? So straight back to the store I went to drop off the mbp for the 3rd time. For example, I select applications folder and then select utilities and nothing happens and then all of a sudden, 2 to 4 seconds later, here comes the utilities window. So far video performance does seem to be better, but I still get hangs in other areas.
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So I just picked up the mbp today and they said again that they cant find any problems.
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I was disappointed to see it had a Seagate drive in it and that it was negotiating at 1.5 (500 GB, 7200rpm). However, it hasn’t frozen once, it’s running great and I couldn’t be happier.” I received a new computer from Apple last week. Sad to be without a computer, but it’s nice to be able to help the engineers fix it and they’re building and shipping the new machine as soon as my old one is scanned by Fed Ex. I’ll be returning my laptop for them to examine.
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Apple Discussions poster redwoodtree writes: Meanwhile, some users report that Apple is replacing select units, in some cases even seeking out owners of improperly functioning machines and reclaiming their units for testing and replacement. Albeit not an ideal solution, this can provide a stopgap measure until a permanent fix is available.Īpple testing/replacing units. Several users have reported that they’ve been able to eliminate the constant freezes/hangs by booting from external USB or FireWire hard drives.
Cannot install smcfancontrol for mac 10.6.8 mac os#
Initial reports implicated Seagate hard drives as culprits in this issue, although this no longer appears to be the case, as Hitachi hard drives are also exhibiting the issue, and many systems using Seagate hard drives are not.Īs previously reported, traditional fixes, including re-installation of Mac OS X, resetting PRAM, turning hard drive sleep off, and diagnostics via the Apple Hardware Test and/or disk checking tools such as TechTool Deluxe have proven unsuccessful.īoot from external hard drive. During the stall, all applications will stall and or cease to properly function, but the mouse cursor can still be moved. When this problem occurs, the hard drive becomes unresponsive for up to 30 seconds. The problem appears to be hard drive-related, and occurs most frequently with the standard 320 GB 5400 RPM drive, but is also occurring with the 5400 500GB and 7200 500GB drives.
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Users of mid-2010 MacBook Pros continue to experience frequent stalls/hangs, accompanied by the spinning beach ball progress indicator, under varying conditions ( previously noted here).